Platform Trust & Reliability
Marketplacer is built on AWS to ensure reliability, performance, and availability. We commit to platform uptime you can plan around — backed by enterprise-grade infrastructure and controls.
⸺ Performance
Our platform and business operations regularly undergo independent verification of security, privacy, and compliance controls — resulting in certifications, attestations of compliance, and audit reports aligned with internationally recognised standards.
Our Approach to Availability
ISO 27001:2022
ISO 27001 is the internationally recognised standard for Information Security Management Systems (ISMS). It supports organisations in managing information security in alignment with business objectives, contractual obligations, regulatory requirements, and risk management practices.
An effective ISMS protects information by ensuring:
ISO 27001:2022
The American Institute of Certified Public Accountants (AICPA) developed the Trust Services Criteria to assess controls relating to:
A SOC 2 Type I report evaluates the suitability of the design and implementation of controls across the Marketplacer platform, demonstrating that appropriate controls are in place to protect customer information and support secure platform operations.
The Payment Card Industry Data Security Standard (PCI-DSS) defines technical and operational requirements for protecting payment data. The standard is governed by the PCI Security Standards Council.
Marketplacer’s platform has been assessed using a PCI-DSS Self-Assessment Questionnaire (SAQ), applicable to card-not-present merchants that outsource cardholder data processing to PCI-DSS-compliant third-party service providers.This assessment ensures payment-related integrations operate securely and according to industry standards.
⸺ Risk Management
Our platform and business operations regularly undergo independent reviews of security, privacy, and compliance controls.Through certifications, compliance programs, and regular audits, we maintain a structured approach to identifying, assessing, and managing risk across the organisation.
View Security Program ->